It will probably be interesting for you to know what we think differentiate us from other outsourcing companies. Here is short list of 7 points for your review:
- Stability – for all our years of work there was no situation when we give up on project because of some internal issues or priorities change. We always stand until last drop, if there are problems and always propose solutions and workarounds. We always worry about our projects and success of it, as success of project we do is our success – both financial and self-esteem points of view. We have very low people turnover in our team so if your project were developed by us 3 years ago there is very big chance that same people are still here and ready to help you with updates or changes.
- Strong Analytic – our managers and testers know that any customer might need to have several side opinions about how this or that can be implemented. Especially it is good when such opinion is coming from people with knowledge in technical and business domain areas. So when we can, we always try to participate in discussions of projects functions and implementations. Very often we just listen for basic requirements of problem/product and then propose/describe detailed solution. That includes specification writing, user interface design, etc. And with every new project our experience in this area is bigger and bigger.
- Happy Customers – we have several long-term customers (which are 80% of our work) who are working with us for years and seem happy with this collaboration. None of all our long-term customers for years never change us to some other team (and we hope don’t plan 🙂 ).
- Flexibility and goal-oriented approach – it doesn’t matter what goal or problem we see; we always ready to beat it and find the solution. Is it technically risky project or you need to deliver project for “yesterday”, does project consist of non-IT tasks or need very fast team (re)organization, we are happy to do that for our customers. And we always try to do everything what we can and a little above to reach the goals.
- Communication – our managers have rather good English and can understand and speak both in voice and written with you without any problems (enough to understand the goals and provide solutions 🙂 ). Sure our English is not perfect – but if we take into account that we communicate with English-speakers for years, it is not a problem for us to find correct words and approaches in information transfer for both documentation and project communication. And we can always use diagrams, images and gestures. 🙂
- Technical Expertise – we have very strong developers in our team, many of them are experienced in several languages and technologies, and we have completed large number of technically complex and risky projects and know a lot about different solutions and workarounds. We worked with hundreds of different libraries and APIs. And never stop in learning new tools and upgrade our knowledge.
- Constant Improvement – we know that nobody is 100% perfect and we know that there is always place where you can grow. So all the times we think and do things to improve our service, to be better than we are now, to provide more value to our customers.
Also few facts about our company which are not advantages maybe but could be interesting for you.
- No Sales Department – we don’t have sales people in our company, and if doing any sales operations, it is done by the same people who are managing teams and projects and participating in development. This way we don’t give potential customers tons of marketing info, which not connected to actual projects, and also do not pay big % for sales operations (though of cause there are some expenses in this area and also this point might change soon or later once we reach some critical point in our growth).
- Not cheapest on the market – we always try to get very good people to our team and that means we don’t usually take work with rate which is similar to junior developer. Cause in most cases complex tasks can be done only by senior developers and mid-levels guys as help to them. Juniors are used mostly for very simple tasks and as potential senior developers in future. And to get good people and provide best service, we must give them maximum we can. Still we think we are very cost-effective and rather competitive which can be seen from the list of our customers from all over the world.
- Better cost/quality value then most of bigger company in our region – that is fact that we know from checking our competitors. Probably the reasons are that most of bigger >50 people companies have big sales department locally and abroad and that is big % of project cost. Another reason is that we are not limited by requirements of big investment companies to have 20%+ profit margin. So as the result – we can afford to ask smaller rate for people of same and higher productivity level then in bigger companies.
- Stable growth for almost 10 years – we started as young inexperienced people from minimal team and every year slowly but steadily were growing until our current size – ~50 people in all teams.
If you know us and worked with us – please share your opinions about our advantages or disadvantages.