Tag Archives: CRM

Customer Relationship Management development experience.

Case: MS Outlook plugin for SaaS/CRM

We continue set of articles about interesting technology areas and solutions we have implemented or encountered in our projects. This article briefly describes our experience in development of MS Outlook plugin for custom SaaS (CRM-like solution). Our solution Our goal was to develop a plugin for MS Outlook that will allow to manage custom object… Read More »

CRM System (Customer Relationship)

Engine and implementation for CRM (Customer Relationship Management) system. Based on this engine we implemented several CRM systems (two are big) with modules like – sales module, import/export modules, products management module, of course customers and contacts management, leads management, events/calendar module, reports module. System has also possibility to setup it on sales desktop and work… Read More »

Nilex AB

Nilex AB develops and markets the ITIL certified IT Service Management System NilexPlus® and has since the start of sales in 1996 delivered more than 900 installations to various businesses, mainly in Sweden, but also about fifty in Germany, Denmark and Finland. NilexPlus® is an ITIL compatible, Pink Verify certified, module based IT Service Management,… Read More »