Tag Archives: ITSM

IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to plan, design, deliver, operate and control information technology (IT) services offered to customers.

Nilex AB

Nilex AB develops and markets the ITIL certified IT Service Management System NilexPlus® and has since the start of sales in 1996 delivered more than 900 installations to various businesses, mainly in Sweden, but also about fifty in Germany, Denmark and Finland. NilexPlus® is an ITIL compatible, Pink Verify certified, module based IT Service Management,… Read More »