Developex was involved in the development of an award-winning real-time engagement technology platform that helps manage large-scale corporate recruitment processes and allows inbound application management at scale-up and outbound re-engagement of lapsing contacts.
The automated messaging and conversational platform is delivered as a service that strengthens relationships with candidates online, re-engages the long tail parts of aging databases, and surfaces valuable PALS (*Price/Position, Availability, Location, Skills) data in a GDPR-compliant environment.
We developed chatbots that deliver and manage qualification, application, and referral journeys against a role, interview scheduling, and contractor bench management and ensure only qualified applicants are funneled after hitting “apply now.”
The platform allows to interact with candidates across multiple channels – automated email, chatbot conversations, and two-way SMS and WhatsApp.
Conversational Engagement Platform for Marketing, Commerce, Support
SAAS & Enterprise
Web app development,
AI Services
Dedicated Team
Ongoing project support and outstaff for 7 years
Developex offers services based on project and Client requirements:
With our help, you define the team and skills you desire (technologies, education, experience, unique experience, etc.)
We decide the working model, communication within your team.
Developex Talent Acquisition, HR and Tech team do the interviewing process to choose the best candidates, do background checks, test tech skills.
You participate in the final interview process and can choose the right candidate for your project.
After the team is created, Developex maintains the infrastructure, organizational, team management, HR and Accounting work, so you can focus on your product.
We straighten our services by complimentary services including but not limited to temporary staffing, Product Management, R&D, support, QA, UI/UX Design and 3D Design, DevOps, and more.
Solution:
There was an important function and dependence on Client services – Chatbot. It is one of the key features, but worked unstable and the development and support were challenging. Chatbot was already in use, and we received numerous questions about its crashes. That is why we had the important task of creating our own solution, compatible with the API, which was fully tailored to the Client service, including the Chatbot’s UI.
We transformed the data into the required format and did a fix that allowed us to update the Chatbot and add new features when needed. Ultimately, the transition to a new solution was seamless for Client and platform users who were already using the Chatbot at that time.
Solution:
It often happened when the Platform Users changed something and we only knew about it when received notifications that something was not working. We needed the logging system to notify us when some changes happen, so we could do needed fixes timely. We were choosing between the development of the own notification system and using and adapting available market solutions. After research and testing, we chose a very powerful system that covered our case, provided us with needed logs and messages – AWS CloudWatch service.
We provided detailed reports of the team work on a bi-weekly basis for better management and monitoring of team activities.
The challenging task was to implement various integrations for the solution – both on the UI and API parts. The Solution connects to any ATS with open APIs and has existing integrations with many Applicant Tracking Systems.
1x Project Сoordinator
internal team management, organizing and communicating details related to a project status, specific assignments or tasks, possible blockers or delays, helping solve and avoid mistakes during the project planning and daily activities, 1-to-1 meetings
2x Software Developers
create new and support current software solutions, software development, and research based on project needs and Client requirements, daily communication with Client team members, joining mutual meetings, demos, planning sessions, reporting, and project stage visibility
Hosted in the cloud: AWS
Database: MySQL, MongoDB, Redis, RabitMQ
Operations system on servers: Ubuntu 18
Main programming languages: JavaScript, Python, Frontend: Vue JS, SCSS, Backend: Node JS, Vanilla JS
Jira, Confluence, GitHub, Slack, Zoom
Agile Scrum
The Developex team offers constant project after-release support to address any requirements or requests for possible improvements or fixes. We finished the required amount of bug fixes and improvements before the software transitioned to the Client.
A platform for instant file sharing. Simple and quick way to privately share screenshots, photos, videos and literally any files.
Feature-rich, secure, fast, and fun messaging app that allows you to communicate with your co-workers, friends and family anywhere in the
The Client is a well-known international racing platform that blurs the boundaries between the gaming world and the real world.
Have questions, need assistance, or eager to discuss your next project? Contact us today. Our team at Developex is ready to engage, collaborate, and transform your ideas into innovative solutions. Let’s start the conversation for your software success.
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